Help & FAQs
We’re here to make things simple — explore FAQs or reach out anytime.
How do I check my order history?
What payment methods do you accept?
We accept the following payment methods:
FPX Online Banking and e-wallets including ShopeePay, Touch ‘n Go, GrabPay, and Boost.
When will my order be shipped after payment?
Once your payment is confirmed, we’ll get your order packed and shipped out within 2 working days (excluding weekends and public holidays).
During busy times like sales or promotions, it might take a little longer — around 3 to 5 working days — but we promise we’re working hard to get it to you as soon as we can!
Do you ship internationally?
We regret that we do not ship outside the Malaysia at this time for orders placed at Omfora.com .
What is OMFORA's Privacy Policy?
We respect your privacy and your choices. Your data is safe with us — we never sell or misuse it. We only use your information to serve you better, and you’re always in control of your preferences. For full details, please refer to our Privacy Policy : https://omfora.com/privacy-policy/ .
What is OMFORA's Return and Refund Policy?
By using our website, you agree to our Return and Refund Policy. You can view the full Return and Refund Policy here : https://omfora.com/refund-policy/ .
What are OMFORA's Terms of Use?
By using our website, you agree to our Terms of Use. You can view the full terms here : https://omfora.com/terms-of-use/ .